Returns & Exchanges
We want you to be completely satisfied with your Oliver Sweeney purchase, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your request is handled with the same craftsmanship we apply to our footwear.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place your unworn items back into their original Oliver Sweeney box and secure them within a protective outer mailing bag.
- 3.Attach the Label
Download and print your pre-paid shipping label from the portal, then affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your receipt; we will notify you once your refund or exchange has been processed.